The error code APP-PO-14160: Document action not completed successfully is a common validation error in Oracle E-Business Suite (Purchasing module). It occurs when a user attempts to perform a control action—such as cancelling, closing, or finally closing a document—that is restricted by the document's current state or underlying data issues. Core Causes
A: No. It is an application logic error. Your database is likely fine; the application is rejecting the request because business rules are not met. app-po-14160 document action not completed successfully
Known Software Bugs: Certain versions of Oracle EBS have documented bugs related to this error, often requiring specific patches like the PSA RPC Patch. Troubleshooting & Solutions 1. Check Document and Account Status Before deep-diving into technical fixes, verify the basics: The error code APP-PO-14160: Document action not completed
Run Workflow Processes: If the document is stuck in "Pending Approval," run the Workflow Background Process for the "PO Approval" item type to clear deferred activities. Fix: Increase timeouts
The charge account associated with the document may be inactive or disabled. Stuck Transactions:
If the above steps fail, technical intervention is required. An administrator or developer should:
Follow these sequential steps to diagnose and resolve the app-po-14160 error.