Autocom Usb Security Dongle Download Updated [exclusive] Page
Introduction
Never unplug or power off during this 2-minute process.
Driver Issues: The most common cause is not the dongle itself, but the Hasp SRM or SafeNet driver. You need to reinstall the specific driver package that came with your version of Autocom. Windows Update rarely finds the correct driver for these devices.
VMware Issues: If you are running Autocom inside a Virtual Machine (common for Mac users), USB passthrough often fails for security dongles. You must ensure the VM has exclusive access to the USB port.
Expired License: If you downloaded an "update" and now your dongle doesn't work, the update may have invalidated your license file. You would need to restore your previous activation file (usually located in C:\Program Files\Autocom\Cars or similar).
Common Dongle Models
Autocom CDP (Cars & Trucks): The most common version for professional use.
Autocom Truck: Dedicated to heavy-duty vehicles.
Delphi DS150E / Autocom 2020: A newer variant that uses similar driver architecture.
Software Compatibility: When Autocom releases a new version of the diagnostic software (e.g., moving from 2020 to 2023 versions), the dongle firmware often requires an update to be recognized by the new platform.
Security Patches: To prevent software piracy and "cloning," Autocom periodically updates the encryption protocols on the dongle.
Driver Conflicts: Modern Windows updates (Windows 10/11) often change how USB devices are handled. An updated driver ensures the dongle doesn't fail due to an OS update.