Introduction
Q: Can I move my Autodata 345 dongle to a new computer? A: Officially, yes – but only if you deactivate it on the old system first. In practice, version 3.45 lacks an official transfer wizard. Moving it to different hardware will almost always trigger the 345 error. Introduction Q: Can I move my Autodata 345
Modern antivirus software (Windows Defender, Norton, Avast) often identifies the dongle emulation software used by Autodata 3.45 as a "HackTool" or "Trojan" and deletes it or blocks its execution. This results in the "Hardware does not match" error. Update firmware & software Method 3: Disable Antivirus
The "The hardware information does not match with your dongle" error in Autodata 3.45 can occur due to several reasons: AutoData / Solera Support: +1 (844) 316-9333 (US)
Check for Hardware Changes
By methodically going through these steps, you should be able to resolve the "hardware information does not match with your dongle" error with Autodata 3.45, or at least understand the nature of the problem better.