Kerio Control Web Filter Is Not Activated Categorization Is Disabled Hot Best -

Troubleshooting "Kerio Control Web Filter is Not Activated: Categorization is Disabled"

Configuration Overrides: Sometimes, specific settings or rules might override the general configuration. Review all rules and settings to ensure there are no conflicting directives. Troubleshooting "Kerio Control Web Filter is Not Activated:

  • Local category cache or database could be corrupt, causing the feature to stop.

A. License Expiration (The "Hot" Check)

The most frequent cause is a license issue. The Web Filter category database is a premium service. Local category cache or database could be corrupt,

: Rebooting Kerio Control often restores the link to the update servers support.keriocontrol.gfi.com Verify License but manual rules (e.g.

While troubleshooting, you can maintain some control by using URL-based rules instead of category-based ones. Since categorization is disabled, rules that rely on "Applications and Web Categories" will fail, but manual rules (e.g., blocking facebook.com directly) will still work.