Reference: Schiffman, L. G., & Kanuk, L. L. (2010). Consumer Behavior (10th ed.). Pearson Prentice Hall.
The book highlights the practical implications of consumer behavior for marketers, including: The Standard of the Field: An Analysis of
This edition is known for setting the standard in the field by exploring how consumer behavior is central to the planning and implementation of marketing strategies. Key themes include: Google Books Impact of New Media Action: Create a "Schiffman Persona" that includes the
Schiffman and Kanuk were pioneers in studying "buyer’s remorse." The 10th edition outlines specific strategies for marketers: The book highlights the practical implications of consumer